Your Tips on How to Get Off to the Best Start with a New Specialist

I'm looking for your best tips.
Starting a relationship with a new specialist can be daunting. You want to get off to a good start and ensure that you establish mutual respect and are able to develop trust. You want to know you're in good hands. What is their expertise and experience? What research are they doing? Will they listen and consider your input?

How do you get off to the best start with a new provider? What suggestions would you tell a friend who is going to see a new doctor?

+++UPDATE+++
Your tips in action: Tips shared in the discussion below made this video. It's great advice: For patients by patients.

Interested in more discussions like this? Go to the Visiting Mayo Clinic Support Group.

@lacy2

....there are web sites in USA and Canada I have used where we can type in the name/s of our meds and find out if there is a possible interaction, as well some sites give information on food (I think we have all been warned about eating grapefruit with some meds.)
Husband on many meds as he has diabetes and open heart surgery in November... pages and pages from Pharmacy about warnings etc. etc. and its really overwhelming, and a pharmacist who says oh that's just for insurance purposes for manufacturer etc. There have been so many pages we don't always read them yet last week I did and one - Candesartan(Cilexetil)/Atacand the information page says "limit potassium containing foods - bananas, oranges, avocados tomatoes, potatoes and fried fruits." WE had no idea.
Also the 20 meds he is on ALL have alternative names (as has Candesartan) and the drug name on the pill bottle may not be the same name as on the list given him by attending doctor in the hospital. Not complaining, but it is very very confusing.
A few months ago I told a doctor I was taking Rivotril and he didnt know what that was - its Clonazepam and I think in USA Klonapin. I don't know if anyone else is confused or concerned but I am and with many new meds with exes XX and zeds ZZ and lengthy names, similar names, even medical personnel have to take a second look.
Glad we have these meds to help us but single meds or taking multiple meds, might be a good idea to have someone review them or even, if we can, do it ourselves. As an example, a visiting nurse noticed he had been given FOUR blood thinners on discharge (old meds already on and new meds).. from which he could have bled to death. Had she not noticed.... well, hate to think what could have happened... just to say, without wanting to upset anyone, might be a good idea to double check prescription, over the counter, "natural" remedies and even home remedies to make sure they don't add to our woes? J.

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@lacy2 I have a small notebook that goes with me to each appt, to take notes, jot down vitals, etc. In the front of that is a pocket where I have a paper listing all my medications and supplements. Importantly, there is a date at the top showing "as of". If there is a change, I make it on there, and the date something was changed. I separate the OTC things and Rx drugs. On another paper is a list of major medical procedures, flu vaccines, shingles/pneumonia shots, for quick reference. And, I keep a list of all my husband's medications in my purse, in case there is an emergency.

Having a pharmacist you can trust is critical. A few years back, before I did mail order, my pharmacist was a dr from South Africa, and was a pharmacist here in the States. David was awesome, and alerted me to several potential issues with medications and OTC alike. I miss him.

Glad your visiting nurse saw the potential errors and health emergencies!
Ginger

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@gingerw

@lacy2 I have a small notebook that goes with me to each appt, to take notes, jot down vitals, etc. In the front of that is a pocket where I have a paper listing all my medications and supplements. Importantly, there is a date at the top showing "as of". If there is a change, I make it on there, and the date something was changed. I separate the OTC things and Rx drugs. On another paper is a list of major medical procedures, flu vaccines, shingles/pneumonia shots, for quick reference. And, I keep a list of all my husband's medications in my purse, in case there is an emergency.

Having a pharmacist you can trust is critical. A few years back, before I did mail order, my pharmacist was a dr from South Africa, and was a pharmacist here in the States. David was awesome, and alerted me to several potential issues with medications and OTC alike. I miss him.

Glad your visiting nurse saw the potential errors and health emergencies!
Ginger

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Ginger you are awesome, I do the notebook thing, LARGE notebook for my husband, smaller notebook for my brother. It just keeps my thoughts organized. Especially if there is a risk of any bad news that could derail them.

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@auntieoakley

Ginger you are awesome, I do the notebook thing, LARGE notebook for my husband, smaller notebook for my brother. It just keeps my thoughts organized. Especially if there is a risk of any bad news that could derail them.

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@auntieoakley Hi, my friend! Jotting comments and notes down is important. In these days when you cannot have a second person along to also hear what is said, I can ask questions and write things down.

I also have "my bag". There are several polystyrene folders that can be tossed in: Older office visits/note up to 2018, miscellaneous forms, biopsies/scans/reports/CDs to 1/16/19, cancer center and nephrology, biopsies/scans/reports from 7/2019 forward, lab results 7/2017 forward. Inside each folder is a chronological listing of what is there, to be able to grab it easily if needed. I recently [with help from my techno-husband] created an Excel spreadsheet, each year a new page, of blood test results, for quick reference. Okay, perhaps overkill, but it has been good to have these along when queried.
Ginger

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@gingerw

@auntieoakley Hi, my friend! Jotting comments and notes down is important. In these days when you cannot have a second person along to also hear what is said, I can ask questions and write things down.

I also have "my bag". There are several polystyrene folders that can be tossed in: Older office visits/note up to 2018, miscellaneous forms, biopsies/scans/reports/CDs to 1/16/19, cancer center and nephrology, biopsies/scans/reports from 7/2019 forward, lab results 7/2017 forward. Inside each folder is a chronological listing of what is there, to be able to grab it easily if needed. I recently [with help from my techno-husband] created an Excel spreadsheet, each year a new page, of blood test results, for quick reference. Okay, perhaps overkill, but it has been good to have these along when queried.
Ginger

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...good ideas. I wish I knew Excel, just use Word. What happened was I left my dr of 20 yrs and had new younger dr. for 2.5 yrs and he left town so have no doctor. I now use a clinic where i see a nurse and then a doctor on computer screen. Thing is, I now have files all over the place, from previous two gp's, and the clinic, and specialists and at age 77 with lots of physical issues and mental health visits to therapists, plus dental, chiros etc. over the years I find it a bit overwhelming... have lots of copies and notes but its "finding" the ones I need! Also I go to local hospital emerge clinic. So if I need, for instance, a result of a urine test result, could be in any file.. as the hospital does their own tests; clinic has a lab right next door; there is another lab I use as no appointment needed; and previous tests could be on family dr. file or ???
I sort have put myself in a corner. I was mentioning this to someone who said oh the hospital can get copies of any of your tests you have done elsewhere but they CANNOT. If the clinic is closed for weekend, or doctor on vacation, type thing, who is going to find the info on my file... it has not been shared with hospital you see. I am all for centralizing ALL my health records...I think its to my benefit, having seen various doctors and specialists. So I am trying to be the central record keeper but its too much paperwork. Ugh

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@lacy2

...good ideas. I wish I knew Excel, just use Word. What happened was I left my dr of 20 yrs and had new younger dr. for 2.5 yrs and he left town so have no doctor. I now use a clinic where i see a nurse and then a doctor on computer screen. Thing is, I now have files all over the place, from previous two gp's, and the clinic, and specialists and at age 77 with lots of physical issues and mental health visits to therapists, plus dental, chiros etc. over the years I find it a bit overwhelming... have lots of copies and notes but its "finding" the ones I need! Also I go to local hospital emerge clinic. So if I need, for instance, a result of a urine test result, could be in any file.. as the hospital does their own tests; clinic has a lab right next door; there is another lab I use as no appointment needed; and previous tests could be on family dr. file or ???
I sort have put myself in a corner. I was mentioning this to someone who said oh the hospital can get copies of any of your tests you have done elsewhere but they CANNOT. If the clinic is closed for weekend, or doctor on vacation, type thing, who is going to find the info on my file... it has not been shared with hospital you see. I am all for centralizing ALL my health records...I think its to my benefit, having seen various doctors and specialists. So I am trying to be the central record keeper but its too much paperwork. Ugh

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@lacy2
Hi, Lacy. We're all potentially in the same spot regarding records. Years ago, I began documenting everything chronologically: date, doctor or facility, tests with any unusual results, medication/s prescribed, physician instructions; and making sure that I had a copy of the test results. Yes, it's a pain, but it has served me well as doctors retire and my memory fades on various events... and the physicians really appreciate it.

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@lacy2

...good ideas. I wish I knew Excel, just use Word. What happened was I left my dr of 20 yrs and had new younger dr. for 2.5 yrs and he left town so have no doctor. I now use a clinic where i see a nurse and then a doctor on computer screen. Thing is, I now have files all over the place, from previous two gp's, and the clinic, and specialists and at age 77 with lots of physical issues and mental health visits to therapists, plus dental, chiros etc. over the years I find it a bit overwhelming... have lots of copies and notes but its "finding" the ones I need! Also I go to local hospital emerge clinic. So if I need, for instance, a result of a urine test result, could be in any file.. as the hospital does their own tests; clinic has a lab right next door; there is another lab I use as no appointment needed; and previous tests could be on family dr. file or ???
I sort have put myself in a corner. I was mentioning this to someone who said oh the hospital can get copies of any of your tests you have done elsewhere but they CANNOT. If the clinic is closed for weekend, or doctor on vacation, type thing, who is going to find the info on my file... it has not been shared with hospital you see. I am all for centralizing ALL my health records...I think its to my benefit, having seen various doctors and specialists. So I am trying to be the central record keeper but its too much paperwork. Ugh

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@lacy2 Like you, in the last 5 years I have had different providers and doctors, and moved twice to new areas. I had the information, but needed to centralize it all. It took time, but then I was able to give a big sigh of relief, knowing things were in order. And now, it doesn't take too much effort to keep it correct. I don't know Excel very well, and was ready to handwrite things down in columns. My husband convinced me otherwise. You might have a friend or relative who can help you?
Ginger

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@gingerw

@lacy2 I have a small notebook that goes with me to each appt, to take notes, jot down vitals, etc. In the front of that is a pocket where I have a paper listing all my medications and supplements. Importantly, there is a date at the top showing "as of". If there is a change, I make it on there, and the date something was changed. I separate the OTC things and Rx drugs. On another paper is a list of major medical procedures, flu vaccines, shingles/pneumonia shots, for quick reference. And, I keep a list of all my husband's medications in my purse, in case there is an emergency.

Having a pharmacist you can trust is critical. A few years back, before I did mail order, my pharmacist was a dr from South Africa, and was a pharmacist here in the States. David was awesome, and alerted me to several potential issues with medications and OTC alike. I miss him.

Glad your visiting nurse saw the potential errors and health emergencies!
Ginger

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@ginger, I do much the same but not as detailed as you in what you take with you to visits.

Cannot agree more that a good and trusted pharmacist is worth his/her weight in gold! Not only are they alert to some interactions of meds and are a ready source for med questions, one called me a few yrs ago after noting that I'd changed high b.p. meds wanting to know how I was doing with the new and higher dosed med. So surprised and touched, I nearly dropped the phone! I was experiencing some adverse reactions to the new drug but if he hadn't called, I would have probably tried to "tough it out" without calling my cardio.

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@gingerw

@sunnyflower My husband has had a rude awakening recently. For the last 30 years, his insurance was through Kaiser Permanente. He enjoyed having drs under one location, for the most part, and dedicated hospitals. Everyone took their time with him, and he received excellent care before, during, and post-kidney transplant. Now we have moved where he doesn't have access, and had to source out [basically I did the research and let him make final decision] new providers. His new nephrologist also runs a dialysis unit. My husband had to find out the hard way that to this Dr, the more patients seen in a day, the more he can bill, so appts are very brief. Fortunately he is very healthy and has no problems.
Ginger

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@gingerw, Unfortunately, your husband's rude awakening sounds very like my most recent visit with my nephrologist who insists on using a specifc lab for tests and not allowing me lab results until following her visit.

When I told her at my last visit what had occurred at the lab...no temp taken, no sanitary wipes provided, no anti-bacterial soap, and the biggest alarm: no mask worn until tech finally sat to draw blood, she replied: "That was unfortunate." Unfortunate? I should have reported the lab same day to the local health dept!

When asked if she would order next labs at the hospital/clinic all other labs are done, she responded: "We have a special arrangement with this lab and I prefer it". Really???? Hard to believe but True! Third chance for her to provide some guidance; three strikes, she's out and waiting for referral to new neph!

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@fiesty76 How fortunate you found a pharmacist that cares for the patients they serve. That is always good! Who is referring you to a new nephrologist?

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@fiesty76

@gingerw, Unfortunately, your husband's rude awakening sounds very like my most recent visit with my nephrologist who insists on using a specifc lab for tests and not allowing me lab results until following her visit.

When I told her at my last visit what had occurred at the lab...no temp taken, no sanitary wipes provided, no anti-bacterial soap, and the biggest alarm: no mask worn until tech finally sat to draw blood, she replied: "That was unfortunate." Unfortunate? I should have reported the lab same day to the local health dept!

When asked if she would order next labs at the hospital/clinic all other labs are done, she responded: "We have a special arrangement with this lab and I prefer it". Really???? Hard to believe but True! Third chance for her to provide some guidance; three strikes, she's out and waiting for referral to new neph!

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@fiesty76 .... I just wrote and deleted (as way too long) a response re labs. Most of which are A1. I have noticed a change and not for the better now staff are busy with extra visits cos of Covid etc. Last UTI I went to walk-in clinic, see nurse, then Dr. on screen..... tiny washroom that you could barely move in; no toilet paper (noticed too late) and no paper towels. Floors were not that clean.... even the small office where you discuss medical problem was not clean and floor needed a sweep and a wash, under the rads, the legs on the furniture were dirty etc. Another lab I went to, again, tiny for the number of people using it, not clean and could see the rings of dry and wet urine left by people sitting their sample on small bit of counter around the sink.. Considering antibiotics are given if there are germs in the urine, I would say that there are plenty of germs already in the room! The washrooms are NOT being wiped out between uses by patients and how could they be by the staff that are so busy? My answer is: I obtained some new sealed urine sample bottles myself. The day of the visit to the "lab" or docctor: I wash at home and do my own sample... take it right away to the lab, go into the unclean washroom, sterilize my hands with my own lotion, and pour my sample into their container! At least I know it is a "clean catch" Nothing illegal about it, not testing for drugs etc.
Perhaps if you put your concerns in writing to the doctor and ask for a written response, she might be put on the spot to actually put her remarks in writing? Could you also/or send a letter to the Lab itself or its head office.... we have enough stress to deal with without this type of thing which has an easy fix: Is it asking too much to want to visit a medical office that is clean etc? J.(Ontario)

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