@myson,
I’m sorry that you had a bad experience at this hotel. We certainly don’t want your visit as a patient or caregiver to Mayo Clinic to be marred by a bad experience with your hotel accommodations. This facility is located on the campus of Mayo Clinic in Florida but is independently operated. The hotel is actually scheduled to close in a few weeks. The building will be demolished and there are future plans for a replacement. There are several other hotels on or near our campus that are available to serve the needs of our patients.