Connect
← Return to Anyone have experience with the SoClean Machine?
Discussion
Anyone have experience with the SoClean Machine?
Lung Health | Last Active: Sep 25, 2022 | Replies (108)Comment receiving replies
HELP! Has anyone gotten a bad rash on their face where the mask touches skin? Ever since I started using my so clean machine I have had burning rash on my face. I bought it from tv and paid several hundred dollars for it because I liked the concept. When I called tech support they told me to go to my dr and ask if I am allergic to ozone O3. I am supposed to spend more monet to get tested? I am frustrated as I have been using cpap for 20 years and NEVER has this happened except when using soclean. Can you help me?
Replies to "HELP! Has anyone gotten a bad rash on their face where the mask touches skin? Ever..."
I just had the same thing happen. I called my CPAP vendor and they said to stop using it immediately. They have received many reports of CPAPs becoming very loud over time thus voiding the warranty. I'm in the process of returning mine.
Connect
Hello @gma6, welcome to Connect. I've been using a SoClean machine for a little over 6 months without any issues. I would definitely talk with your doctor. Do you wipe your mask with CPAP wipes in the morning before putting them into the SoClean machine? It might help. It would just remove any skin oils from the mask. The other thing I would try is to open the SoClean machine after the cleaning cycle has finished and leave it open or partially opened until you go to bed. I think that would get rid of any ozone that has already done it's sanitizing job anyway. I would discuss it with your doctor anyway.
Good luck!