@bamagirlgina how exciting! I am not familiar with Mayo-Jax but I have some familiarity with Mayo Rochester. I was there for kidney pancreas pre transplant evaluation in 2016. It was an impressive, thorough and fantastic experience that lasted a week. In 2017 I returned for a review that lasted 3 days. Both times I stayed in a hotel and used shuttle service for transportation. I did tour the Gift of Life House in Rochester. I thought it was more for current transplant patients and didn't realize it applies to pretransplant patients as well. In Rochester most hotels have shuttle service to Mayo and Mayo patient discounts. My insurance has a lodging and mileage reimbursement. It is good you have looked into that with your insurance. One of the most helpful things I found was the Mayo Portal. It is a patient online system. I'm not very tech savvy but my husband helped me with this. It was useful to keep track of any changes in the itinerary, lab & test results and appointment provider summaries. Mayo Rochester also has a concierge service and information desks where there is information about everything and staff who are willing to help with anything. Mayo-Jax probably has similar features.