@lofturthunk, Thank you for starting this discussion- it's going to be helpful for future Mayo Clinic patients that visit Mayo Clinic Connect for infomation.

Mayo offers an escort system free of charge to patients- When you arrive at Mayo your first stop will either be the front entryway at the Gonda Building or the entrance in the subway level from the parking ramp. Both doors have general service attendants that will call for an escort to take you to your first destination. When ready to leave your first appointment, simply let any desk know that you will need someone to take your to your next appointment and so on. If needed, the same services apply to your Mom if she is planning to travel with you.

I hope that helps! 🙂