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@colleenyoung

Jerry, I'm tagging @keggebraaten on this discussion. She may have some recommendations specific to Mayo Clinic Rochester, similar to the resources @afrancesca mentioned that she found at the Phoenix location.

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Replies to "Jerry, I'm tagging @keggebraaten on this discussion. She may have some recommendations specific to Mayo Clinic..."

@jerrydrennan,
Hi Jerry. I am sorry you have had a communication breakdown with our team. I am happy to try to help. If you are a transplant patient at Mayo, then I am certain you have seen a social worker, probably several times, in your appointment processes. You are very welcome to call the toll free number (866-227-7501) or send a secure online message directed to your nurse, your doctor, or your social worker. Any of them should be able to help with your questions, and your social worker, as stated above, can help you with your communication issue. It's important to us that our patients understand their care and their diagnosis and have a full understanding of what they are reading in their online records. If you have specific questions or want me to send a note to someone on your team, please message me privately and I am happy to do so on your behalf. Thanks!