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hospital/emergency department visits and sundowners (patient assault)
Caregivers: Dementia | Last Active: 15 hours ago | Replies (35)Comment receiving replies
I would call the HR department at the hospital and explain what occurred. Also, you can reach out to your state's Dept of Aging and Disability, inquire as to if this reaches the level of elder abuse. I am sorry you and OL had to go through that.
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@diverdown1 Thank you. I called Patient Relations a couple of times and followed up with a lengthy description of the incident. The first call was made from my local Council On Aging office where I’d gone to discuss the situation with the outreach coordinator. She was very helpful.
I believe the assault was an unusual experience- as I said in my letter to Patient Relations. I stressed that I was writing to make them aware of the situation and to ensure that it never happens to my LO or anyone else in the future.
My LO is once again at the same hospital and the experience has been excellent (though they’re still trying to find the source of her pain). The Patient Relations office is accessible and I plan to stop by to speak to them in person.