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Is there an appeal process for denied appointments?

Visiting Mayo Clinic | Last Active: May 7 9:49am | Replies (7)
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Profile picture for carlie8326 @carlie8326

Good morning...I was just wondering if anyone knew you could be denied care from Mayo clinic. I was really hoping to get into neurology for a second opinion and further digging with my recent stroke and got an email yesterday stating it was denied.

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Replies to "Good morning...I was just wondering if anyone knew you could be denied care from Mayo clinic...."
Laurie, Volunteer Mentor | @roch | Apr 30 8:41am

@carlie8326

I’m sorry to hear that you had difficulties receiving an appointment at Mayo Clinic. Unfortunately, because Mayo Clinic has more requests for appointments than available openings in certain specialty areas, they cannot fulfill all requests.

When the experts review your records and medical history, they also closely consider the care that you are currently receiving. Availability depends on the nature and urgency of the problem and Mayo Clinic's ability to help (as determined by a Mayo Clinic doctor).

Did you self-refer or did your provider refer you? If you self-referred and want to continue trying to get an appointment at Mayo, discuss a referral with your provider. Does not guarantee an appointment, but it might be worth trying.

Do you live close to a University Medical Center, which might be another option for a 2nd opinion?

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