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Profile picture for Chris Gautier, Volunteer Mentor @santosha

Good Morning @methel
Thank you for sharing this. What a great example of true partnership with your neurologist! You also touched on something so important: the support staff.
That disconnect you describe at the front desk is unfortunately all too familiar. I've experienced that myself with my own neurologist's front desk.
I'd love to hear from others in our community: has a support team made your medical experience significantly better or harder?
Chris

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Replies to "Good Morning @methel Thank you for sharing this. What a great example of true partnership with..."

Hello Everyone!
My neurologist recently changed his front desk staff — thankfully! 😊 His previous assistant had an attitude that radiated "this is a boring job — isn't it time to go home yet?", just as @methel described so well. Scheduling appointments has become so much easier since then. The rest of his support team, I'm happy to say, is good.
I'd love to hear more about your experiences on this. Has your doctor's support team made your overall medical experience in your epilepsy journey significantly better — or harder?
Chris