@leenag My cardiologist here in Upstate NY contacted Mayo in Rochester. The people in the office here sent all of the information and I was accepted as a patient. That was in February 2022, received a patient number and invitation to open a patient portal account. First appointment was a phone conversation in May, surgery in July. One must be an insistent advocate for oneself or fall through the cracks - after the phone conversation, I was to receive a call from the scheduling department. No call. Called them after a week. No progress. Wrote on the patient portal - phone call from scheduling department received the very next day. Portal best communication tool once it's set up.