← Return to My Disappointing Experience at Mayo Clinic Rochester

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Profile picture for Colleen Young, Connect Director @colleenyoung

@lorimuir, I appreciate your sharing your experience at Mayo Clinic. Thank you for reporting the matter to the Office of Patient Experience. It is regrettable that your visit was not what you expected and that it didn't live up to Mayo Clinic's mission. I can only imagine that you are gutted (no pun intended) after investing not only dollars and time, but also hope. That's hard.

Your tips are well noted about advocating for yourself. Will your case be reviewed to reconcile the differing diagnoses? What is next?

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Replies to "@lorimuir, I appreciate your sharing your experience at Mayo Clinic. Thank you for reporting the matter..."

@colleenyoung after leaving Mayo Clinic I have not continued care with them. After receiving two different diagnosis I've lost all trust. I've heard great things about the Cleveland Clinic and may try them. To be honest, I'm really disappointed with my experience and haven't been able to move forward yet. Obviously, finances play a big role in if/when I will be able to seek other treatment. I requested a price adjustment from the Office of Patient Experience, they have ignored that request. I'm in shock, I've heard so many great things about Mayo and I didn't have that experience at all.