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CT Scan Retroactively Denied By Insurance

Bones, Joints & Muscles | Last Active: Sep 24, 2025 | Replies (11)

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@dreamspinner3
Call Mayo billing and ask them to resubmit the claim with appropriate medical diagnosis codes to justify the need for the CT scan. They should have checked to insure coverage before doing any costly procedures.

You can also file appeals to your insurance after Mayo resubmits the claim with medical justification.

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Replies to "@dreamspinner3 Call Mayo billing and ask them to resubmit the claim with appropriate medical diagnosis codes..."

Yes. You should file an appeal. The majority of appeals succeed. It is an insurance company scam to deny and hope that folks won't appeal.