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Brinsupri (aka Brensocatib)

MAC & Bronchiectasis | Last Active: 6 hours ago | Replies (161)

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Over 150 hours on prior approvals etc. etc. Wow. Glad it went down to 20 hours in 2025. Interesting what Rick said. I do believe it is typical that NJH has a history of being able to secure medical needs for their patients. They were able to secure the Hill Rom vest for me immediately....however....for me it was not doing the 'trick' so it got sent back by me. Just hope that all who had a right to receive a credit got the credit from Hill Rom as they said would happen.
My thoughts: I wouldn't be a bit surprised if we see a company eventually who will go to battle for patients in their fight with the Pharmacy Benefit Managers to get meds approved for patients. Of course at a cost to the patient but in some cases it might be worth it for some depending upon total cost and for a life saving medication.
So much to know regarding insurance requirements and coverages.
Thank goodness Sue you had the energy, time and ability to fight the fight.
Barbara

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Replies to "Over 150 hours on prior approvals etc. etc. Wow. Glad it went down to 20 hours..."

Ironically, as I hit send on that message, we were notified that we needed another prior approval for a long-term med (it expired) fortunately think we solved it with 6 phone calls - we shall see.

Question- do they teach customer service reps to speak rapidly, or like they have a mouthful of chewing gum, intentionally so we get disgusted and give up? I had to ask 3 people today to speak distinctly or more slowly. To

Ironically, this only happens with call centers, not our local clinical or pharmacy staffs.