The complex at Mayo Jacksonville has expanded so much since I first came in 2006. Back then then only had one building Davis.

Mayo Jacksonville continues to build and build but ER size and ability to treat patients need to be expanded also. The patient population has exploded and ER size and ability to accommodate needs expanded just as much as new buildings.

It is not that your are not seen it is where they put you. All the rooms are usually full so you get put in hallway along walls with beds, people, doctors going past you all the time. Now this may not be so bad if you are there because you need a CT or MRI to rule out something.

I once went in as I fell and scrabed my head along parking lot. Called ER and said come in needed CT. Got put in hallway waiting for CT. Blood running down my head and very much under very high stress. Waiting and waited and finally got CT. Then finally got head wound treated and cleaned up all done in an open hallway along wall with a curtain separating me from the next paitent many times groaning in pain, etc. and beds with patients in them going by, doctors, nurses, cleaning staff, visitors, with absolutely no privacy.

Once when my ICD/Pacemaker shock me was told to go to ER. I was put in hallway thathad so much commotion it caused so much stress and anxiety I wanted to leave worrying the stress and anxiety was going to cause another shock.

I still think ER should be set up for two different treatments. Emergency where you are seen immediately but have sufficient rooms to give you that immediate care. And non emergency with rooms that you can be seen on a triage level of need to treat.

Many many patients go to emergency room after hours that are not emergency but need medical care that could not wait until the next day. Thus puts a burden on ER trying to treat those in serious need of treament and those needing treatments that cannot wait until next day.

For me and a lot of others being put in a hallway against wall is so stressful causing it can add to the reason you are there. When they check you BP and PR it is at a point of complete level of stress and anxiety caused by where you are put. I wish Mayo Jacksonville would understand the stress this causes patients and expand the ER to be able to treat patients in rooms or private areas.

I am a recovering PTSD anxiety/panic disorder patient who has heart failure and ICD/Pacemaker. Having to wait along a wall with so much commotion brings me so close to leaving because I can't deal with the PTSD anxiety/disorder.

My wife has anxiety/panic disorder also (but not PTSD) and goes to ER many times because of her uncontrolled diabetes. She will go into a subconscious state and even though I give her a glucose shot I am told to bring her to ER. She then has to deal with stress and anxiety of being in a hallway but it is after hours and her glucose needs to be brought back to acceptable levels that I not a medical professional cannot provide.