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Mayo turned me down for an appointment with Endo

Posted by staylorrn2000 @staylorrn2000, 5 days ago

I called Mayo requesting an appointment with an Endocrinologist . They asked me what for. I said I have adrenal insufficiency from being on Prednisone. I was told someone would contact me to schedule an appointment. Today I received a letter saying the following:

“We appreciate the confidence you have expressed in Mayo Clinic and thank you for your recent request.
There is nothing more important than your health for you and your family. Each day we receive many more appointment requests than we are able to accommodate. The Division of Endocrinology in Rochester, Minnesota has reviewed your information to determine if we can add further value or treatment options to your care. Unfortunately, we are unable to offer you an appointment at this time.
Please know we do not make this decision lightly. If your health situation changes, we would appreciate another opportunity to evaluate whether our services can complement those provided by your current provider.
Thank you for considering Mayo Clinic for your health care needs. We encourage you to follow up with your local provider .
Sincerely,
Division of Endocrinology in Rochester, Minnesota”

I was shocked to receive this response, mainly because what information did they review given the only information they had about me was my one statement that I have adrenal insufficiency in response to the one question asked of me.
Has anyone else been turned away from receiving even a consult at Mayo?

Interested in more discussions like this? Go to the Visiting Mayo Clinic Support Group.

reneerenee | @reneerenee | 4 days ago

They turned me down on a prolapse issue.

REPLY
staylorrn2000 | @staylorrn2000 | 4 days ago
In reply to @lilli64 "Hi, I have been trying to get into Mayo with my Complex health issues for 4..." + (show)
@lilli64

Hi, I have been trying to get into Mayo with my Complex health issues for 4 yrs now & keep getting denied. Can I ask how do you become a " Community Health or become Primary care Patient? I was told once that if I would move to Iowa I would have a better chance getting into Mayo, I live in Omaha now & thought I would be able to get a knowledgeable Dr to be able to get myself their by now, with no Dr in Omaha being able to help with my rare health issues.
I'm more than willing to relocate even to Minnesota if need be, But; then I still have the challenge of finding that Dr. to help with the referral talent. I'm 61 with several rare issues, have been told before that I, should be seen at Mayo, but getting Dr's to comply is a different challenge it seems. Thank you for any advise.

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I’m sorry you’ve not been able to get an appointment at Mayo!

REPLY
darienneadams | @darienneadams | 3 days ago

I see the endocrinologist at Mayo Jacksonville, my question to you is this:

Did you just call and ask for an appointment? Or, when you requested the appointment did you send them your medical records specifically related to the condition you were seeking consultation on?

If you did not, you can ask your physician to send a referral letter and your medical records for review and reconsideration.

I hope this helps and that you get the care that you need.

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