@my44, and all... I love the Mayo portal and use it often! I love being able to see results of testing within a few hours and days depending on the type of tests. I firmly believe this is my body, my blood, pictures and tests of my cells and brain etc... Therefore, I must have immediate results as the testing is completed and read and the Mayo Portal provides immediate and excellent response. For that I am so thankful! It reduces my stress, the horrible worrying and imagining while awaiting results that can be life changing. What a magnificent improvement in health care, patient oriented care.
I also use MyChart with another hospital and a few doctors. It was late coming to the patient oriented scene, was vastly different and frustratingly unusable for years... but as it has revamped and based much of it's structure on the Mayo portal, I am pleased with it now. Still have difficulty syncing the information at times, but it is vastly improved.
Mayo portal support is excellent. Personally responsive, creative and patient driven in every way possible. On occasion I have contacted the support personally and response is beyond excellent. I am grateful for the support from the portal helping me understand my diagnoses, contact my medical staff, reporting to the staff and staying on top of my health life.
Blessings to all... Elizabeth
Hi, Elizabeth,
Yes, all portals are not the same. It sounds like Mayo's patient portal is great and very user friendly. The MyChart portals that I use are both generally really good, but there are a few applications that need to be a little more user friendly. But I do like using these portals and the independence and flexibility it gives me. I, too, like that I'm able to pull up information whenever I want without waiting for a doctor to get in touch with me. Like you, I also appreciate the fact that test results are posted fairly quickly with some even getting to the portal before I get home from the blood draw. And it's also a plus that I can get and see the results even before the provider sees them. That allows me to review the results and determine what questions, if any, I might want to ask the doctor. Years ago, you had to wait for days or even a week for the doctor to call you with the results. So, I really do appreciate this modern technology.