My mom is a 89 years old lady. We use to take shower for her with emulsifying ointment instead of soap and applied cream afterwards, we’d tried aveeeno, ceradan, suu balm, ceraphil or atoderm intensive gel-cream respectively. Ice pad is ok in summer but not in winter now. Distraction by warching tv, eating food or going outside can minimise the itchiness, but what about night time? If she can sleep well, everything 's fine but if can't, itchiness, numbness or pain will make her want to die. What I can do at nighttime is sweeping the itchy parts for her gently, otherwise she can scratch it severely and make it bleeding a lot. Now, many scratching wound's at the back of the neck. Cetirizine and hydroxyzine is used now but I don't think it works much. Paracetamol is given if she feels the lower limbs or other parts painful. She has osteoporosis and hunchback happen , it makes her feel tired easily and always back pain. Doctor said drug side effects and poor blood circulation was also the reasons of numbness. But she can only walk with assistance for not more than a minute.