Connect
← Return to Has anyone had an insertable Cardiac Monitor?
Discussion
Has anyone had an insertable Cardiac Monitor?
Heart Rhythm Conditions | Last Active: Sep 18 5:57pm | Replies (127)Comment receiving replies
Curious if anyone who has this system is having problems with the automatic transmissions to cardiologist office. Had mine since 11/27/17 and it has not yet transmitted automatically to my cardiologist. I was alerted by my cardio that it had not transmitted at all the first month I had it. I sent a manual transmission and worked fine. Called the troubleshooting number and they were absolutely NO help. Two months now and it has still not transmitted automatically. Have been sending manual transmission every four or five day. Called troubleshooting again recently, talked to two different people, and still no help, just double talk. I do believe they get these young people on the phones off the street. Just hoping they don't get paid for their lack of services.
Replies to "Curious if anyone who has this system is having problems with the automatic transmissions to cardiologist..."
Oh no! I've not had any trouble with the automatic transmissions. I'm sorry that you aren't getting any good answers.
Hello, I too had trouble with transmitting with the first unit I had so I had to call the Reveal link people for a replacement . After that I had no problems transmitting manually. Maybe your unit was faulty too? Hope you get better service! keep trying!
I have no problem transmitting manually. The unit is supposed to transmit automatically, so you shouldn't have to manually transmit unless physician requests you to do so.
Does it show that you have a good signal? I assume that you have tried moving it to different locations to see if that helps -- closer to a window is usually better. How frustrating.
My cardio doc has 2 technicians that are experienced in this area. I will see them on 22 March and ask them your question. Just curious, do you have it pointed at foot of bed, and what is your signal strength, shows on display?
Connect
Hi @crashnam,
I'm tagging fellow Connect members @regeanna @tuckerdoodle @traceysmith as they may have some thoughts to share, as well.