I think my message got lost when I checked to locate the website of the University of Iowa Hospitals series of Caregivers videos that is available online. You may have to sign in, but it costs nothing and these are worth it. You might pass the word.

My husband had been admitted to the ICCD Memory Unit almost a year ago now. I was noticing some situations with my husband in the ICCD Memory Unit where he had recently become a patient. I had noticed that the younger staff was not as patient or calming with many of the patients like my husband who tended to be combative if he didn't wish to do something. They were talking with very loud voices, quick movements, etc., when dealing with the residents. It was causing a lot of noise and confusion in the Unit, and only fueled more agitative behaviors among the residents.

When I received a questionnaire from the Care Center asking input on various topics, I replied at length about the videos being developed by the University of Iowa Hospitals for Caregivers and Providers that had just recently (fall of 2017) been put online at their website. We had viewed many of them at the Caregivers Support Group I had attended and given them feedback on several items to be included. When I visited a few weeks later I noticed a TV in the conference room that was on to what looked like an educational film. When I entered the Memory Unit, I overheard the nurses saying they were a little short handed that afternoon as staff was being pulled out for some workshops. During the weeks following I noticed a change in the atmosphere of the unit, so I think they were using my suggestions.
I think we all need to speak up about the low pay these people who are caring for our loved ones receive. They are doing a difficult job even on good days, and most of them really do care.