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@colleenyoung

Hi @adb5678, I encourage you to share your experiences with Mayo Clinic's Office of Patient Experience
https://www.mayoclinic.org/about-mayo-clinic/patient-experience
Phone: 844-544-0036 (toll free)
Email: opx@mayo.edu

They will appreciate the feedback, both the areas where you were disappointed as well as the praise for staff that made a positive difference and how.
Thank you.

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Replies to "Hi @adb5678, I encourage you to share your experiences with Mayo Clinic's Office of Patient Experience..."

I decided to alter. Truly hoping for the best.
Thank you.