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How to comment, reply, react, bookmark, and more Feb 3 8:30pm | By Colleen Young, Connect Director (@colleenyoung)
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@cabarb43

I input information requested in order to make an appointment. I got to insurance info and as I started to input the info it stopped and wouldn't allow me to go on. I certainly hope all my info I input was not lost. Now what??

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Replies to "I input information requested in order to make an appointment. I got to insurance info and..."
cabarb43 | @cabarb43 | Jan 23 5:54pm

Are you still with me?

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Laurie, Volunteer Mentor | @roch | Jan 23 6:20pm

@cabarb43
Sounds like your having problems with patient portal, you can try help desk:
877-858-0398, M - F, 7 a.m. - 7 p.m., Central Time
https://onlineservices.mayoclinic.org/PatientOnlineServices/external/support
Laurie

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Colleen Young, Connect Director | @colleenyoung | Feb 3 8:30pm

@cabarb43, you are referring to filling out the online appointment request form here: http://mayocl.in/1mtmR63

If you need help filling out the form, please call the Mayo Clinic location where you would like to request an appointment:
Rochester, Minnesota
Central Appointment Office
507-538-3270
7 a.m. to 6 p.m. Central time
Monday through Friday

Phoenix/Scottsdale, Arizona
Central Appointment Office
480-301-8484
8 a.m. to 5 p.m. Mountain time
Monday through Friday

Jacksonville, Florida
Central Appointment Office
904-953-0853
8 a.m. to 5 p.m. Eastern time
Monday through Friday

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