About Connect: Who, What & Why

Mayo Clinic Connect is an online community that connects people. In the About Connect page, find out more about members, mentors and the community. Meet the team of Mayo Clinic moderators and how the community is managed.  Review the community guidelines and learn how you can get the most from your Connect experience.

Twice a month, a member of your Connect community is featured in the Member Spotlights. Follow the About Connect page to get updates about members and the community.


Why We Moderate

At Mayo Clinic, we recognize the value of peer-to-peer sharing. Patients, caregivers, family and friends know things — about themselves, about their family members, about treatments, about choices — and they want to share what they know to help other people. By sharing about our health experiences together, we build a collective knowledge and community of support. Connect is a public forum.

Mayo Clinic Connect Moderators and our volunteer Mentors are committed to keeping the community:

  • safe
  • supportive
  • inclusive
  • useful

How we moderate

The Moderators monitor the messages posted by Connect community members to check for information that could be misleading or harmful. We also watch for anyone abusing the conditions outlined in the Community Guidelines and Terms of Use. We do not edit or remove messages or ban members without good reason.

Views expressed in this community are solely the views of the members and do not represent professional recommendations, policy or advice of Mayo Clinic.

The messages you post show up right away. We don’t screen them before they go live. While we monitor all posts, we also rely on our members to tell us about any inappropriate content or behavior. Moderating this way means that we can keep the community running 24 hours a day, 7 days a week, so that support is available when you need it.

If you see a post that you think is inappropriate, please report it immediately. Simply click ReportReport buttonat the bottom right of the message.

Please remember that the discussions on Mayo Clinic Connect are public and the content can be found via internet search engines. This means the community can be found by other people in need of support and information. However, for your safety and privacy, we strongly advise you not to post personal information such as phone numbers, street addresses, email addresses, social security numbers or any other private information. Personal information will be removed from public posts.

Meet the Moderators

Community Director

ColleenColleen Young



Justin McClanahan



Kanaaz Pereira


Lisa Lucier

Ethan-moderatorEthan McConkey

If you have any questions or comments about the moderation of Mayo Clinic Connect, please contact us.

Learn how to Get Started on Connect.

Invite Others

Send an email to invite people you know to join the About Connect: Who, What & Why page.

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