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6 days ago · Mayo Clinic Named Nation's Best Hospital in Volunteer Programs


Mayo Clinic again has been named the nation’s best hospital in U.S. News & World Report’s annual “Best Hospitals” rankings. This year marks Mayo Clinic’s fifth year with the No. 1 ranking in the nation, along with Mayo Clinic being ranked the No. 1 hospital in Arizona, Florida and Minnesota.

As volunteers, you have a significant impact on the patient experience at Mayo Clinic. The service you provide is important and contributes to the rankings. We look forward to when we can invite you back to campus!

You can read more about the recent rankings online.

Thank you,

Mayo Clinic Volunteer Programs staff

Thu, Apr 23 6:02pm · Happy National Volunteer Week from MCVP Staff in Volunteer Programs

staff photo

Happy National Volunteer Week! Hopefully each of you are doing well, staying healthy, and perhaps even soaking up some of the beautiful sunshine outdoors.

We are extremely disappointed that we can’t celebrate this special week with you in the volunteer offices. Usually we get to enjoy special treats and say “thank you!” in person. Additionally, we regret to share that in response to the COVID-19 situation, we need to cancel our annual recognition event this year. Although this is sad to share, please know it is to keep you safe and your safety is of upmost importance to us.

While this pandemic has introduced some challenges, we are finding innovative ways to adapt, and we refused to have this week pass by without finding a creative way to express our thanks. By now you should all have received a special thank you card from Mayo Clinic Volunteer Programs staff in the mail. Furthermore, we wanted other Mayo staff across the Rochester campus to be able to say “thank you!” as well. Please click on the Kudoboard link to read staff thank yous. It reinforces how much everyone misses the volunteers and appreciates all you contribute to the team. Mayo Clinic is simply not the same without you!

You are valued. You are appreciated. And we look forward to when we can have you safely return to campus.


Mayo Clinic Volunteer Programs staff


Mon, Mar 16 3:42pm · All Volunteer Activities Cancelled Until Further Notice in Volunteer Programs


We understand many of you are feeling uneasy about COVID-19 (coronavirus disease) and how the outbreak affects you and your families. Mayo Clinic is continuing to monitor and respond to the situation. For several weeks, the Hospital Incident Command System at Mayo Clinic has been activated with daily meetings to ensure we are prepared to minimize the threat of COVID-19 transmission. Mayo Clinic’s primary focus remains the ongoing safety of patients, staff, volunteers and the community.

While we greatly value the contributions of volunteers and the services you provide to support patients, visitors and staff, effective Tuesday, March 17, we will be suspending volunteer activities at Saint Marys Campus, Methodist Campus and Mayo Clinic (Outpatient) Campus. This is to support Mayo Clinic’s efforts to minimize the threat of COVID-19 transmission and help keep you safe. While we know this will undoubtedly leave a void in our service areas for patients, visitors and staff, Mayo Clinic leadership feels this is in the best interest of everyone.  

Thank you for your unwavering commitment to Mayo Clinic. Although it is uncertain when we will resume volunteer activities, we will continue to monitor the evolving situation and keep you updated. When the situation improves, we will look forward to resuming all volunteer activities on the Rochester campus and seeing you in the volunteer offices.

If you would have questions or concerns, please contact your campus volunteer staff.

Thank you,

Mayo Clinic Volunteer Programs staff

Sun, Feb 9 3:03pm · Rally of the Restaurants Blood Donation Competition in Volunteer Programs


The cold winter months tend to be a slow time for blood donations. To help serve up as much blood as possible for Mayo Clinic Blood Donor Program, seven Rochester restaurants are participating in a friendly competition, “Rally of the Restaurants.” From February 3 through April 30, 2020, volunteers can contribute to this fun and save lives when donating blood at Mayo Clinic Blood Donor Program. Additionally, if you turn in a signed Mayo Clinic Volunteer Programs blood donation form, volunteer hours will be logged to your service history.

To learn more about “Rally of the Restaurants” and how you can participate, refer to In the Loop.

Thu, Jan 16 6:30pm · MCVP Inclement Weather Closure in Volunteer Programs

There will no volunteering anywhere on the Mayo Clinic-Rochester campus on Friday, January 17, due to the impending winter storm.  This includes Mayo Clinic Campus, Methodist Campus and Saint Marys Campus.  ­

Thu, Jan 2 1:46pm · Updates to Overhead Announcements in Volunteer Programs


Effective January 6, 2020, Emergency Management and Business Continuity has announced Mayo Clinic Health System and Mayo Clinic will transition from code language to plain language overhead announcements. This change is to better serve patients and staff. In conjunction with this, Mayo Clinic is also changing “Code 45” to “Code Blue” to standardize with the industry and the institution.

As staff, we received this communication earlier this week and are still gathering more details about the change. Once we receive updates, we will share additional information with you and revise all resource materials.

The new announcements are designed to be easily understood by everyone. What we can share with you is that the overhead announcements will state the category, type and location of the alert followed by specific instructions about what action to take.

The categories, with types of announcements and examples in plain language, are:

Building alerts

Alerts in this category include:

  • “Evacuation”
  • “Fire Alarm”
  • “Shelter in Place”
  • “Work Area Relocation”

For example, you may hear a building alert like this: “Building alert: Fire Alarm, Siebens Building, Subway Level, Room 102B.” This will be followed with instruction on how to respond.

Medical alerts

Alerts in this category include:

  • “Code Blue”
  • “Code Blue Pediatric”
  • “Mass Injury Incident”
  • “Multiple Injury Incident”

For example, you may hear a medical alert like this: “Medical alert: Mass Injury Incident — Assigned staff report to your designated location.” This will be followed with instruction on how to respond.

Security alerts

Alerts in this category include:

  • “Active Shooter”
  • “Hostile Threat”
  • “Missing Infant”
  • “Missing Person”
  • “Suspicious Package”

For example, you may hear a security alert like this: “Security alert: Missing Person — Gonda 8.” This will be followed with instruction on how to respond.

Utility alerts

Alerts in this category include:

  • “IT Outage”
  • “Telephone Outage”

For example, you may hear a utility alert like this: “Utility alert: Telephone Outage — Eisenberg Building.” This will be followed with instruction on how to respond.

Weather alerts

Alerts in this category include:

  • “Tornado Warning”
  • “Winter Weather/Blizzard Warning”

For example, you may hear a weather alert like this: “Weather alerts: Tornado Warning — Olmsted County.” This will be followed with instruction on how to respond.

If you have any questions, please contact your campus manager. We are grateful for all that you do to help keep patients, visitors and staff safe.

Dec 23, 2019 · Happy Holidays! in Volunteer Programs

shutterstock_1172447827-happy holidays

Dear Mayo Clinic Volunteer Programs (MCVP) volunteers:

As 2019 draws near a close, it is an opportunity to reflect on the year with gratitude. MCVP staff would like to extend a sincere thanks for your many contributions at Mayo Clinic. Thank you for generously giving of your time, extending compassion and bringing joy to Mayo Clinic patients, visitors and staff. You are a valued part of our team. This holiday season, we hope you are able to enjoy time with your friends and family.

As a reminder, we will have no volunteering on the following days:

  • Tuesday, December 24
  • Wednesday, December 25
  • Tuesday, December 31
  • Wednesday, January 1

MCVP staff wish you all health and happiness in 2020. We look forward to your continued partnership in the year ahead.

With gratitude,

Mayo Clinic Volunteer Programs staff

Dec 12, 2019 · Tis the Season to Give Blood in Volunteer Programs

blood donor program

Looking for another way to give back this holiday season? If so, we are pleased to share that the blood donation pilot, which was a collaborative initiative for Mayo Clinic Volunteer Programs (MCVP) and Mayo Clinic Blood Donor Program, was declared a success. During the six-week pilot, which concluded on November 30, a total of 28 volunteers participated. Thank you to everyone who participated or shared interest in participating in the future.

Due to the success of the pilot, we are transitioning this into an ongoing volunteer service opportunity. MCVP volunteers will remain eligible to receive volunteer time when registering to donate whole blood, double red cells, blood platelets and plasma at Mayo Clinic Blood Donor Program. If deferred for any reason, you are still eligible to receive credit for your attempt to donate. This is a win-win-win situation – you receive volunteer service time (and feel good giving back directly to patients with your donation!), the Mayo Clinic Blood Donor Program receives your generous donation, and patients’ lives are saved.

Reasons to give

Every donation is valuable.

  • Each whole blood donation may help multiple patients.
  • The blood you donate with the Mayo Clinic Blood Donor Program stays right here at Mayo Clinic in Rochester.
  • Blood cannot be manufactured. It can only come as a gift from people like you.
  • The need for blood increases during holidays and summer months. People are more apt to be traveling and active during these times and thus are at an increased risk for accidents.

For frequently asked questions related to giving blood, more information is available online.

How to get involved

To receive volunteer time for your donation, please complete the MCVP blood donation form and have it signed by the Blood Donor Program staff. These forms are available at any of the campus volunteer offices, on this Mayo Clinic Connect page (on the Resources tab) and at the Mayo Clinic Blood Donor Center. At your convenience, return the signed form to any of the volunteer offices to have your time recorded.

  • For whole blood donations, you will receive one volunteer hour.
  • For blood platelets, plasma, and double red cells, you will receive two volunteer hours.

If you would have any questions, please contact a Mayo Clinic Volunteer Programs staff member.