Connect
Wait time to hear back after records going to triage?
Hi everyone,
I’m hoping to get some insight from others who have gone through the process at Mayo Clinic in Rochester. I was recently told that my records have been sent to neurology for triage, and I’m just wondering—what was the typical wait time before you heard anything back?
I know it can vary depending on the situation, but I’d appreciate hearing about your experiences. Thanks in advance!
Like
Helpful
HugInterested in more discussions like this? Go to the Brain & Nervous System Support Group.
Connect
@dotyai72 Have you asked your contact at the specific Mayo Clinic? They will have a better idea based on location and current workload.
Yes. I have. I was told max four weeks and were well past 4 weeks now. I am keeping in contact weekly and am being told there’s no updates that my information and records are still in triage.
When I called for an appt recently, I was told no appts, no waitlist, demand exceeds supply. I guess if your doctor requests an appt you may get your foot in the door. I was a patient there for 25 years, and now 10 years without going, and this is what it is. Let us know how it goes.
@dotyai72 I just went through the triage for Orthopedics at Mayo Clinic Rochester. I heard back within a week after they received all the records and images that they wanted. But that’s a different department than neurology where you are awaiting a call.
If this were me I’d make those phone calls to the neurology phone number on a weekly basis which it sounds like you are already doing.
-
Like -
Helpful -
Hug
1 ReactionAbout 4 weeks ago I was emailed and told that I was put on a waitlist for an appt that they were booked 12 weeks out and to not expect to get in before the end of the year.