Amen. My surgeon is not there to be my best friend...I am looking for training and experience and success rates. And when a surgeon does more complex procedures, it is also to be considered that those are the riskier ones so not to compare to one that does only easy stuff.
I recall the surgeon who did my ear device implant....people did not like him, he is the engineering type, of few words, but I actually liked him. That is....judge people on what they are supposed to be judged on and not silly irrelevant stuff.