@cognac Well, I am old and tired. Very tired. And broke. And I made the mistake, unknowingly, of moving into a town where I would have to make use of a medical system that simply hires the least expensive workers they can find, regardless of quality. Some of them, particularly the nursing staff and the maternity care staff, are superb. And the clerks and cooks in the clinics and hospitals. And by and large the staff who do not speak much English are quite capable and caring. You are fortunate and blessed to found a gem.