About Chronic Pain. There is a real disconnect between almost all clinics and what they say about pain and experience of patients. No matter how much information you are prepared to give the doc, they almost never will listen to it or read it. Big clinics like Mayo, BU, City of Hope, Sloan Kettering, etc., have in their protocols that the medics are not to look at this information. This makes their diagnoses very suspect on the face. Additionally, many smaller clinics will produce fake documentation of lab reports, etc. just to justify their own preconceived notions of the patient. That means that the patient must always question what the doc says is truth, as Giuliani says. The best friend a patient has is their own journal of events, reports, discussions, appointments, witnesses. The observations of your spouse and/or best friend will be exceedingly helpful. If everything fits together, and they all agree somehow, you are extraordinarily blessed. If they don't, then you yourself have the task of sorting it out, and your own journaling will be a huge guidebook.