di341,

As MM noted - speed is of the essence. Do not wait for anything or anyone to call you back, Insist on absolute soonest testing to determine if the cyst is malignant - that will allow access to a center of PANCREATIC CANCER excellence, NOT just a large medical center that does all cancers.

CALL and speak with the pancan.org folks at 877-272-6226 ASAP.

If malignant, and your friend is accepted by a center of excellence, they should relocate to that center's local area in order to be treated - assessment, chemo, surgery, etc there - every day counts. I am not a medical professional, but my advice is to not let any excuse or need to remain at home obscure the need to have the best care.