I get enraged at how the medical staff is allowed to treat patients, also. At every monthly staff meeting, I would remind my staff that, in this profession, it is not just encouraged, but REQUIRED that they treat each patient with kindness, patience and compassion/empathy. I told them that if I received a complaint from a patient about a staff member treating a patient rudely, being impatient with them for any reason, or blatantly displaying a lack of compassion or empathy for the patient, that if investigation proved the complaint to be true, the employee would be subject to immediate termination. And, they knew this to be true. Often, [new employees] would complain that the patients themselves were rude, demanding< etc., and I would tell them that this goes with the job, that these patients are sick, or in pain, or both, and that the staff is to be always aware of this, and tolerant and understanding of the patient's behavior. And, I reminded them that without patients, there would be no job! Hey, I know I am old school, but this was my top priority with my staff and, I think because of it, I could count patient complaints over the YEARS I worked on one hand, or maximum two hands. This made me very proud. 😊
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@harley22. @pkh3381 Yes, it can feel really good to vent and complain about the healthcare system. Just know that it’s only a fraction of healthcare. But the best thing for you is to do your venting on the discussions in Just Want to Talk discussion group. We want this group to be positive and to focus on helping each other with their autoimmune diseases. We, especially me, need to to feel uplifted every day so we have the right attitude to deal with the problem we have been handed. Does that sound OK with you?