Thanks for this added information -- I had no idea that this was in place for so long. Glad to find it now. Hate to say it but too many MDs more and more recently just don't take the time to explain things. The Mayo Connect fills that cap and has for me in some ways already. (My experience at Mayo has been different per MDs discussing the issues.) I am going to Vanderbilt for cardio care .. in 4 days elapsed time they ran all the right tests (I knew what they were) identified my situation and I had the appointment for a key procedure to address it. The local MDs in the top clinic where I live didn't do any tests to even check it out. So I decided to travel 200 miles to Vanderbilt, Mayo is just too far for more routine appointments. However I still have the same challenge per the cardio MD explaining things. Case in point, in their rests they discovered I had had a heart attack. My MD (who is a professor there) just told me literally as if it were a "nice to know". I was stunned and literally too stunned to even be upset until I got back to the hotel where I was staying. I'm still dealing with that new albatross along with the current issues. He does answer questions but doesn't explain much. So, I truly do appreciate having this resource now.