Thanks for this thoughtful message. I am new to the Mayo Connect system and am still not sure how to use it . I've been stumbling along trying to figure it out. But to your point, I have already gained positively from reading the experiences of others whose comments I have read. That's been my driving force to share comments myself. I don't use social media systems at all so not a wizard at this concept by any means. You asked how I heard about the system. I have been a patient of the Mayo Clinic for eons with different intensity over time. I am a current patient but also a patient at Vanderbilt for other issues. While Vanderbilt is distant it's far closer than Rochester per where I live. As a current patient, I've been receiving quite a few communications from Mayo from different perspectives. I also contribute to them per all the value they have provided to me over time and their patient care policies beyond their medical capabilities. Basically one of the emails I received was about this system so I tried it. Again, thanks for your comments!