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Mayo new policy to charge for some patient portal messages

Visiting Mayo Clinic | Last Active: Sep 25, 2023 | Replies (22)
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@vic83

I would add, that I like to send a message to my doctor about an issue because if I leave it with the nurse's desk there is risk that it is not understood or passed on to the doctor. With a message I also have a record. I have had two instances where things did not happen at Mayo after leaving a message.

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Replies to "I would add, that I like to send a message to my doctor about an issue..."
Colleen Young, Connect Director | @colleenyoung | Sep 20, 2023

@vic83, that is good use of the portal. And then your doctor can review the note to decide next steps as appropriate. That's efficient communication.

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