@katrina123. We have seen some errors in the clinic notes on our respective patient portals. The way to get these corrected is to do just what you did. Inform the person who wrote the note what information is not accurate and ask for a correction. This is how a correction should be made. The original note should not be changed. An addendum should be written with the correction. This is how it worked before everything went digital. When our charts were hard copies, no original summary notes were changed or altered in any way. An additional note was written, placed in the patient’s chart and then signed and dated. This is how an ethical clinician and practice should be operating. I think it’s more difficult in today’s digital world.

If you don’t see an addendum within another day or two I’d write to the physician again and ask about it. Hopefully it will get taken care of.

Does this help?