Wrong on so many levels. I have yet to come across a medical facility charging for mychart messages. As if Mayo is not charging enough already!

My experience at Mayo, unfortunately, was not a good one. I remember leaving numerous messages via Mayo mychart after my visit and when I didn't receive a reply from the Doctor or his nurse or even an assistant, I also called and left several messages, all to no avail. Finally, after 3 weeks of begging and pleading, I said that I refused to hang up unless I can speak to the Internal MD I saw who wrote a Rx. I was told the doctor was too busy and he can't just call you and not get paid for it. What happened to ethics and oaths and just plain compassion and care? He was horrible!

I still cry to this day thinking how it took all my courage and strength and spent thousands of dollars to go to Mayo - all for nothing and received no help. All he did was order a ton of tests, some brutal, like the POTS and didn't even read the results when we had my follow up. In his notes he typed he was waiting for all final results but all the labs were done.

His report also didn't indicate I had LT Covid, yet that is what he told me verbally and prescribed Quanafacine. I had to fight for short term disability just because of his inadequate and incorrect notes. He should have his license revoked. I could file a complaint, but it would get declined and ignored since medical facilities are desperate for doctors. He even told me he was on the board for LT Covid Care Clinic, but knew nothing about Covid.

The only MD that was so wonderful, kind and truly caring, even called me at home every week to see how I was doing, and that was fabulous heart specialist, Dr. Robert Frye. Highly recommend him - FYI, he's in his 90's! That's probably why he's so kind and caring . . . old school ethics.

I know Mayo Clinic is an incredible top-run ship, saved many lives and an incredible facility, but for folks like us suffering with Long Term Covid, there is no help there. If there were, we would all not be on this forum. I do believe there a few small amount of lucky folks that may have received good support and help.

I only wish they would come on this forum for Post Covid Recovery and provide the treatment they received that helped, medications, the Doctor(s) they saw, etc. I know everyone is different but it would really help.

Mayo should provide me a number and name for the Doctors in the LT Covid Clinic Care who can help me since I went out there for treatment. All I received in mychart from an assistant was a link for relaxation, eating healthy foods, take it easy, don't push it, etc. Ridiculous, this is not what I paid thousands of dollars for and is useless, and medications for our symptoms are needed. The Doctor I saw should have connected me to those Doctors.