Connect
← Return to Requesting another doctor
Discussion
Visiting Mayo Clinic | Last Active: Jul 18, 2023 | Replies (5)
Comment receiving replies
Good luck on using patient-experience. They merely pass on your complaint to the medical leadership in the section you are complaining about.
I have been a Mayo patient for almost 20 years. Up to recently the "patient first" motto of Mayo Clinic has made my care outstanding. Recently not so and was told because I had a procedure done at another provider could not longer see the care giver I was wanted to see again because, "due to the volume of patients only can see those who had that procedure done at Mayo." So much for "patient first."
Replies to "Good luck on using patient-experience. They merely pass on your complaint to the medical leadership in..."
Connect
@trinitylm, like others have suggested, I recommend that you express your concern to the department about your mom's first visit being with a resident doctor. A change in doctors may be possible.
I also agree that it is not uncommon to be seen by a resident or a nurse practitioner. As @emo said, Mayo Clinic uses a team approach. The resident is not working in isolation, but with a whole team of specialists.
You can have confidence that your mom is getting Mayo Clinic expertise. But do not hesitate to let the team know your concerns as suggested by @roch and @elimseoj.