Sorry to read about your frustrations after traveling and $pending valuable time and money to get to NJH. Terrible on top of everything that you are experiencing with your health. Mismatch between expectation and experience, sadly, is a common occurrence, not only in medicine. NJH sounded wonderful from others' descriptions. Now that you've vented, it's time to regroup, focus on what you are there for. Establish (or repair) relationships. Gather your thoughts (outside of the frustration) and write down what your goals are for this experience. They will help guide you to refine your list of questions and concerns. Try to salvage as much as possible from the experience. Eat a good meal. Take a walk. And remember to breathe!