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DiscussionChronic Pain members - Welcome, please introduce yourself
Chronic Pain | Last Active: 18 hours ago | Replies (7049)Comment receiving replies
Replies to "Lets all hope for some pain relief for all so we can enjoy life no matter..."
Hi @minneapolis123, I'm sorry to hear that there is an issue with the type of insurance coverage you have. There is a difference between traditional Medicare and Medicare Advantage. Fellow members explain in this related discussion:
- Does Mayo Clinic take Medicare? https://connect.mayoclinic.org/discussion/does-mayo-clinic-take-medicare/
I encourage you to contact Mayo Clinic Insurance and Billing to get clarification on your coverage and what can be done.
- Mayo Clinic Insurance https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/contact-us
Thank you.
On Friday, June 16, 2023 at 12:13:21 PM PDT, Mayo Clinic Connect wrote:
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I have an AWESOME neurosurgeon in Sacramento CA who got me out of a walker at age 29 and gave me two lumbar titanium cages, L3-4 and L4-5, bolts, plates, and a full lumbar fusion. He is awesome!! If you want his name please let me know!! I can now work full time and walk! I have some chronic pain but nothing like before surgery! Good luck to you!!
Hello @minneapolis123, You will notice that we removed your telephone number to protect your privacy since Connect is a public forum available to anyone on the Internet.
I understand your disappointment. The reality is that Mayo Clinic receives more requests for appointments than available openings. Thus other factors for requesting an appointment come into play. Appointments are prioritized on the basis of medical need. Availability
depends on the nature and urgency of the problem and Mayo Clinic's ability to help (as determined by a Mayo Clinic doctor). It is possible that reviewing your case, the physicians assessed that the care and treatments you are receiving is what they would recommend and didn't want you to incur additional costs for evaluation or travel. Additionally, while one Mayo Clinic location may be at capacity another may not. If location is not a factor for you, you could inquire about another Mayo location than the one you first contacted, i.e., at the Florida or Arizona campuses.
I encourage you to call the Office of Patient Experience. Here is the toll free phone number:
Phone: 844-544-0036 (toll free).