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Chronic Pain members - Welcome, please introduce yourself

Chronic Pain | Last Active: 13 hours ago | Replies (6914)

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@minneapolis123

Lets all hope for some pain relief for all so we can enjoy life no matter how much time we have left. After hearing how great the Mayo Clinic is I explained how severe pain I am in at 62 in the Lumbar Back. I need complex surgery to fuse 3 levels. I made the appointment to be interviewed over the phone, for treatment by Dr Mohammad Bydon at Mayo Rochester and because I do not have "the right Medicare" we cannot help you. What the Hell? At my age, working hard all my life and to be turned down over Medicare and barely able to walk- who do you serve Mayo? Only people around the world if they have enough money? I can pay Mayo my 45% of my bill since Mayo is out of network but was never given that option. Shame on you Mayo Clinic Rochester, If anyone knows how I can receive help from Dr Mohammad Bydon, Please, Please let me know. ******** Posted June 14th 2023 at 4:12: AM because of pain all night. Bless your heart. I truly wish you all a
pain free life. How can I access care at Mayo? I do not trust the skills of the local Neurosurgeon here in Seattle WA, The surgery if done by an expert will enable me to walk again and spend time with my 9 year old Grandson before I am Dead. Severe pain minute by minute is so depressing!

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Replies to "Lets all hope for some pain relief for all so we can enjoy life no matter..."

Hello @minneapolis123, You will notice that we removed your telephone number to protect your privacy since Connect is a public forum available to anyone on the Internet.

I understand your disappointment. The reality is that Mayo Clinic receives more requests for appointments than available openings. Thus other factors for requesting an appointment come into play. Appointments are prioritized on the basis of medical need. Availability
depends on the nature and urgency of the problem and Mayo Clinic's ability to help (as determined by a Mayo Clinic doctor). It is possible that reviewing your case, the physicians assessed that the care and treatments you are receiving is what they would recommend and didn't want you to incur additional costs for evaluation or travel. Additionally, while one Mayo Clinic location may be at capacity another may not. If location is not a factor for you, you could inquire about another Mayo location than the one you first contacted, i.e., at the Florida or Arizona campuses.

I encourage you to call the Office of Patient Experience. Here is the toll free phone number:
Phone: 844-544-0036 (toll free).

Hi @minneapolis123, I'm sorry to hear that there is an issue with the type of insurance coverage you have. There is a difference between traditional Medicare and Medicare Advantage. Fellow members explain in this related discussion:
- Does Mayo Clinic take Medicare? https://connect.mayoclinic.org/discussion/does-mayo-clinic-take-medicare/

I encourage you to contact Mayo Clinic Insurance and Billing to get clarification on your coverage and what can be done.
- Mayo Clinic Insurance https://www.mayoclinic.org/patient-visitor-guide/billing-insurance/contact-us

Thank you.
On Friday, June 16, 2023 at 12:13:21 PM PDT, Mayo Clinic Connect wrote:

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I have an AWESOME neurosurgeon in Sacramento CA who got me out of a walker at age 29 and gave me two lumbar titanium cages, L3-4 and L4-5, bolts, plates, and a full lumbar fusion. He is awesome!! If you want his name please let me know!! I can now work full time and walk! I have some chronic pain but nothing like before surgery! Good luck to you!!