@ameliae I have a suggestion for communicating privately with another member of Mayo Clinic Connect.

At the top right of your screen you will see three icons. The icon in the middle is an envelope. Click on the envelope and you will be taken to the private messaging (PM) screen. There you can write to any member of Mayo Clinic Connect and your communication will be private between the two of you. If you eventually wish to communicate by sharing your personal information such as email or mobile phone this is the place to do it.

Does this help?