Hi @2catmom, Here is the steps for how to send a private message. This and other features of Connect are described along with the steps for how to do them in the Help Center (link at the top of every Connect page) or just click here - https://connect.mayoclinic.org/help-center/

How to Send a Private Message
You can send a private message to another Connect member or group of members.

1. Click the member's username. This will bring you to the member’s profile page.
2. Click Send Private Message.
3. Write a subject and your message.
-- You can add other members to the private message by typing their usernames in Add
Recipients.
4. Click Send Message.
Note: There is a brief period where new members can't send private messages. We do this to deter spammers from spamming community members by private message and to keep the community safe.