← Return to Virtual Appointment?

Discussion

Virtual Appointment?

Visiting Mayo Clinic | Last Active: Oct 1, 2023 | Replies (18)

Comment receiving replies
@colleenyoung

Update regarding virtual appointments.

When the Federal health emergency was lifted May 11th, 2023, access to virtual appointments changed across the nation. Not all appointments are permitted virtually.

Mayo Clinic welcomes both new and existing patients for virtual and in-person care in adherence with federal and state executive orders and guidance.Virtual care is available for out-of-state patients IF the provider you are seeing is licensed in the state where you live.

Jump to this post


Replies to "Update regarding virtual appointments. When the Federal health emergency was lifted May 11th, 2023, access to..."

Thanks again for finding this out, and posting it. It helps to get some clarity while I wait to hear from the clinic where I was seen on how or if I can move forward.

It seems it may take some time for that information to trickle down to the various departments scheduling (or rescheduling) appointments.

Based on my own research, that's the conclusion I came up with (virtual care may be an option if the provider is licensed in the state where you will be logging in AND/OR if you established care in person before the telehealth appointment...at least in the state where I live). Psychotherapy licensing seems even messier.

Unfortunately in my situation, it looks like the news hadn't trickled down to the team on the ground at Mayo I was working with, because even when I proactively asked if this was a problem back in March, I was told it would not be a problem. And...now it is. I wish I could go back in time. I would have tried harder or insisted on trying to secure in-person consultations while I was in town, but they said as late as the last week of April when I was there, that this was not necessary.

One of the departments scheduled me for a new patient virtual visit in June a few weeks ago, and when I asked, they weren't aware of any change in rules or policy, so I'm expecting that appointment to eventually be canceled unless the provider happens to be licensed in my state.

My PCP said that some large organizations are considering paying to get their providers licensed in all 50 states, especially organizations who see a large number of out of state patients. That sounds a little crazy.

I guess we'll have to see.