Thanks, @colleenyoung. That would be great if you could see if you could find out, or even if you could let someone know this is happening and there's confusion. If it's true that telehealth can't be scheduled for out-of-state patients anymore, then someone somewhere must be aware of it, and I can't be the only person stalled. But if not... I don't know.

I've called the clinic once a week and had to leave a message each time because the person they said I'd need to speak with was unavailable. That's in addition to portal messages to her and the physician's team. It seems they're a small team and really care; they might be overwhelmed, so I didn't want to submit a "complaint" or "grievance" to Patient Experience. The only thing I could think of was to ask here and see if anyone else was having issues.

It'll be three weeks going on this Thursday since the last time I spoke with someone in the clinic where I was seen. Originally, I spoke with the scheduler for the clinic--he was the person who told me he could not schedule any of the consultations that had been ordered as telehealth because of the end of the public health emergency, canceled the appointments I had, and so far no new appointments have been scheduled, and I've not had an update.

But thank you for your response.

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