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Can't get an appointment: Any tips on what to do?

Visiting Mayo Clinic | Last Active: Aug 12 12:33pm | Replies (193)

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@yourefine220

Appointment denied - do I have any options?
Really just need to rant or get some advice. I know I'm not entitled to an appointment. I should have realized it was a long shot. But after 3 years of chronic pain and other issues, over a dozen different specialists and always being told that "you're fine" I sent in an application to be seen by the internal medicine team at mayo. I finally had some hope, and thought that a brilliant doctor would look over my records and symptoms and think of something they could do to help. In less than 48 hours, I got an email that "we are unable to offer you an appointment at this time." That's it. No "we'll keep your info for later." Or apply to another location. I called the appointment line to get clarification and was told that someone essentially took one look at my myriad of symptoms (that I noted may or may not be related) and decided that "oh nah that's too much to deal with".

Really what she said was they wrote that "They won't be able to meet my expectations." What expectations? What does that even mean? What are anyones expectations when they see a doctor? To see if they can help with a diagnosis or different treatment plan. It's not like I said that I want them to cure me. At this point with my illness I just want to know why I went from a healthy 27 year old to disabled and in constant pain in less than an year OR what I can do about it. I just need help. I'm so depressed being told by doctors that they can't help me. That I'm just doomed to be in pain and maybe get worse, maybe not. I'm trying to plan a wedding and in a year I don't even know if I'll be able to walk down the aisle on my own.

The lady I spoke with said the denial is effective for 6 months. Can i even apply to another location? Or will they just toss out the 50 pages of medical records that I know they retrieved from my other doctors and didn't even look at. Because my case looks too complicated? I can't even express how disappointed I am. Helping someone who cant get help elsewhere is literally the point. If one of the best teams can't even bother to read my case and give it a few seconds of thought, what else am I supposed to do? Of all the doctors who have dismissed me I really didn't think that would happen here so blatantly.

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Replies to "Appointment denied - do I have any options? Really just need to rant or get some..."

@yourefine220, I have to say, you have expressed yourself very calmly for being so disappointed. I bet you're feeling less calm and polite inside. Being denied an appointment when you invested so much hope in Mayo Clinic is a real blow. So let me start by saying, I get that. Unfortunately, Mayo Clinic gets more requests than appointments available. This seems to be the case every where these days.

You asked "do I have any options?" I believe you do.

If you choose to apply at another location, talk to the scheduler and the great questions you ask in your post.

Some other options to consider include:
- Mayo Clinic Pain Rehabilitation Center: https://www.mayoclinic.org/departments-centers/pain-rehabilitation-center/sections/overview/ovc-20481691

This may be an approach you haven't considered. You can connect with other members who have been through the program here:
- Questions about Mayo Clinic Pain Rehab Center https://connect.mayoclinic.org/discussion/status-of-mayo-clinic-pain-rehab-program/

Another considerations is the Mayo Clinic Care Network
The Mayo Clinic Care Network is a select group of independent health systems that are granted special access to Mayo Clinic's extensive knowledge and world-leading medical expertise. The Mayo Clinic Care Network helps keep care local by providing guidance and answers to many questions that might otherwise require a referral to a specialist. See the member hospitals here:
– Mayo Clinic Care Network https://www.mayoclinic.org/about-mayo-clinic/care-network/members