Gee! Make an appointment with the guy - or woman. Some doctors dispense advice over the phone and are liberal at saying "call me." But some just dont have the time - there are other patients they need to deal with as well. Or, they are just running a small business and need to make money. Advice is all they can sell. Or change mds if this person is truly throwing up their hands. Good luck to you, It is easy to give advice when we are not in pain and so difficult when we are in the throes of the pain. Wishing you good karma.