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The Patient Portal—Help or Hindrance?
Just Want to Talk | Last Active: Feb 17 12:10am | Replies (227)Comment receiving replies
@ shaneilya, that sounds more like Dr or medical staff error. Some Drs just do not listen carefully or take notes. The person taking height/weight would have likely been other med staff, and frankly it sounds like someone documented someone else’s info to your file. I have found errors, too, and they can be very difficult to correct! All it takes is one provider to put that in, and then others afterwards will pull that info forward to add to their notes. The portal is an excellent way to check reports and results. Without MyChart or the portal those errors would still be there, but we just wouldn’t know about them.
Replies to "@ shaneilya, that sounds more like Dr or medical staff error. Some Drs just do not..."
A nurse in a hospital whose job was to check all outgoing records to insurance to be sure diagnosis matched treatment said their largest doctor errors were inaccurate summary. Some of my summaries are signed by a doctor and some by nurse practitioners. I am not trying to make this a big issue but it is important for patients to check their summaries. The doctor who wrote cognitive dysfunction (she used a medical term) was horrified her voice translation inserted the wrong word. She corrected immediately.
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I had to chuckle. Now that data from years past are now making portals, I have seen at least a dozen different doctors over 3 different states have notes that I used to live in a town called Wake Forest, NC. Not true, and irrelevant so I never corrected them. I did graduate from Wake Forest University in Winston-Salem when I lived in that city years ago, so obviously an error in listening somewhere. Petty, but reinforces how all these systems merge and populate reports across the systems.