How about this: due to an as-yet undiagnosed probable heart issue, I have visited my local emergency department a couple of times. They are overwhelmed with people coming in, the staff is overworked and excellent.
I have used my smartphone to access MyChart to find my blood results before the workers can come and tell me what's going on. Last time I had to use it to register myself because no hospital worker could come to sign me in. Internet service wasn't great so it took a long time, but I was waiting a long time anyway with nothing to do so the challenge occupied my mind.