Yes it is. My father's records were entirely wrong. My father and I sat down with the doctor to go over his medical problems. They had him an alcoholic, diabetic, heart something or other. The doctor assured me it was correct, but it turned out to be another patient with the same name. When I took my father to another hospital ER, I came them the record. Unfortunately, what the doctor change on the computer and what printed out was the old record that was not him. My father was admitted. The doctor did a total work up and found none of the diagnosis were correct. So, yes My Chart helps.