Well, it turns out that although WOC stands for "Wound, Ostomy, and Continence" and although the desription of what a WOC nurse does INCLUDES incontinence and patient education ( "WOC nurses provide direct care to people with abdominal stomas, wounds, fistulas, drains, pressure injuries, and/or continence disorders, and can serve as an educator, consultant, researcher, or administrator."), at Mayo they are apparently only doing it if it is triggered by a wound or a ostomy. Since my husband's incontinence was not triggered by either of them, he cannot get the additional support / education on how to manage his incontinence.

The have referrred him to pelvic floor therapy, which will help in the long term resolution of the problem, but will provide no short term help.