Not being able to see an actual gastro doc at Mayo

Posted by gastrogirl @gastrogirl, Oct 29, 2021

I wrote before but I had an appointment with one of my other docs at mayo yesterday. Extremely concerned about my condition and asking why I am not yet on a feeding tube for nutrition. Told me to call and ask to get an appointment with an actual doc there and not just the NP. I been told this twice. They say there is nothing they can do, it is up to the gastro dept. My hepatologist even wrote them herself. had zero luck. So again, at their suggestion, I called and explained and again was told it is not possible to get an appointment with one of the doctors and I have to keep seeing the NP, who seems a bit over her head and is not listening to my other actual docs there. In the meantime I am eating less than 300 cals a day for months. Looks like I have to leave Mayo and find someone else. I was in hopes they all worked together as a team and one doc would get with the others and collaborate on how to treat my condition. This has not been the case. Not one of the docs I see even knows what the other is saying or doing. Is this normal? I am so disappointed.

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@gastrogirl

I need to get others experience so I know what to believe and what to expect. Here is what I have heard to be true of most.
You go to Mayo and your first visit you get evaluated. Then they send you for test and set you up with other appointments, ect.
So once you are in with them and seeing who you need, does anyone with complex issues ever get assigned to a Gastro Dr? I was told every patient only ever gets to see an NP. Nobody ever sees the Dr.
I went to patient experience and asked to see the Dr or a new gastro there so I can speak with the actual Dr and I was told that in Jacksonville that never happens. You get assigned to the NP and that is the only person you can ever see and if you are not happy with them, you are lucky to be here and you can go elsewhere. 🙁

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It's not just Mayo. I'm an established patient at a large hospital in SE Wisconsin. I'm dealing with CIC and I've only been able to see a Physician's Assistant, similar I think to what you call an NP. and if I want to see my PCP it takes 6 weeks.

So it's not Mayo. There is a shortage of Drs. and health care workers everywhere as far as I can tell.

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@gastrogirl

I need to get others experience so I know what to believe and what to expect. Here is what I have heard to be true of most.
You go to Mayo and your first visit you get evaluated. Then they send you for test and set you up with other appointments, ect.
So once you are in with them and seeing who you need, does anyone with complex issues ever get assigned to a Gastro Dr? I was told every patient only ever gets to see an NP. Nobody ever sees the Dr.
I went to patient experience and asked to see the Dr or a new gastro there so I can speak with the actual Dr and I was told that in Jacksonville that never happens. You get assigned to the NP and that is the only person you can ever see and if you are not happy with them, you are lucky to be here and you can go elsewhere. 🙁

Jump to this post

Your lucky we have been trying to get into Mayo Clinic Jacksonville for 2 years and keep getting told we are not accepting new patients and no wait list. So much for getting good medical care.

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