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The Patient Portal—Help or Hindrance?

Just Want to Talk | Last Active: Feb 17 12:10am | Replies (227)

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@mikaylar

Me too. Before portals (and even now), I get a printed copy of the summary of my visit. When I get home, I call the doctor's office and tell them all the mistakes in the report. Yesterday's report said I was 138 lbs; I'm 128. The 138 was from my visit 6 months ago. It said they took my vitals and didn't. Those results were all from 6 months ago too. From now on I'll read the summary before I leave the doctor's office. You get your 12-15 minutes seeing the doctor so you better be prepared with a list of questions and make it fast. My doctor stood up and was ready to check me out and I was still asking questions. This is pathetic!

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Replies to "Me too. Before portals (and even now), I get a printed copy of the summary of..."

I too have found several mistakes in my records. I have noted some "cut and paste" by doctors (or their assistants?) from past visits (including other doctors) and the original error gets repeated. I have also noted a difference in "quality of comments" between various networks - like some doctors are just learning to do it. Having complex medical background, I try to be very clear but still see mistakes.

Agreed!