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The Patient Portal—Help or Hindrance?
Just Want to Talk | Last Active: Jan 7 9:48am | Replies (231)Comment receiving replies
You have a right to your medical notes and all other medical information. If I don't see it posted I ask for it. Simple.
Replies to "You have a right to your medical notes and all other medical information. If I don't..."
In the interest of helping them improve their systems, I let them know what doesn't work properly.
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Me too. Before portals (and even now), I get a printed copy of the summary of my visit. When I get home, I call the doctor's office and tell them all the mistakes in the report. Yesterday's report said I was 138 lbs; I'm 128. The 138 was from my visit 6 months ago. It said they took my vitals and didn't. Those results were all from 6 months ago too. From now on I'll read the summary before I leave the doctor's office. You get your 12-15 minutes seeing the doctor so you better be prepared with a list of questions and make it fast. My doctor stood up and was ready to check me out and I was still asking questions. This is pathetic!